Get To Know MyCleanHaven

Our Mission

Delivering the highest-quality and highest-value cleaning service in Toronto, with ease and a smile, isn't just our goal – it's our driving force. We LOVE what we do, and that passion fuels everything at MyCleanHaven. To consistently achieve this, we invest heavily in our team's growth and development, actively listen to our expanding customer base for those crucial 1% improvements, live by our core values, and let our love for cleaning shine through in every service.

Our goals are simple:

  1. To provide our clients with service they love and never have to worry about so they can enjoy their hard-earned free time.

  2. To give our team the opportunity to support their families, learn, meet amazing people, and feel respected and valued so they can enjoy their work.

  3. To create a business that genuinely puts people first, and creates a positive impact on the families that trust us, and every community we serve.

Our Core Values

Quality

Trust

Well-Being

Communication

We understand that complacency can erode the quality of any business, which is why we actively combat it at every level.

Our commitment to superior quality drives us to constantly implement micro-improvements across our service, brand, and culture, striving to be incrementally better each day.

In an industry where there's a lot of uncertainty and reliability, we prioritize strong accountability to build your complete trust.

We empower our team members with significant responsibility, encouraging their development and enabling them to confidently handle any task, ensuring a trustworthy service experience for you.

Our ability to deliver outstanding results stems from a team that truly loves their work.

We prioritize the well-being of our staff by making the cleaning process fun and encouraging, which in turn allows us to build positive and friendly connections with our customers – a cycle that fuels our success.

We believe that clear and open communication is the foundation of a successful partnership.

We strive to make every interaction easy and transparent, ensuring you're always informed and your needs are promptly addressed.

We aim to serve over 300 people every month in Toronto by 2026 and become even more involved with the community we operate in. Our ultimate aspiration is to leave a lasting positive impact, contributing to a cleaner, more stress-free Toronto for all.

Our Vision For The Future

Our Story

At the heart of MyCleanHaven lies a story that resonates with many families across Toronto. Our owner, Ty Luepann, grew up in a bustling household where cleanliness and health were paramount. Ty witnessed firsthand, with two parents, two siblings, and two dogs, his mother's relentless effort to maintain a clean and healthy home. Day after day, Ty watched his mother tirelessly clean, sacrificing her time and energy to ensure a clean & tidy living environment for her family. This dedication, while admirable, came at a cost – the loss of precious moments for relaxation, self-care, and the pursuit of personal hobbies.

With an entrepreneurial father who has run his own successful business for over 35 years, Ty learned the skills and principles needed to operate a business efficiently while making an actual difference in people's lives. Inspired by his mother's unwavering commitment and recognizing a widespread need, Ty founded MyCleanHaven in the Spring of 2024. With his partner's and his mother's support, who now help manage the back-end operations, Ty set out to revolutionize home cleaning services in North York with the goal of expanding into nearby communities.

MyCleanHaven was born from a simple yet powerful vision: to help families, especially mothers caught in the never-ending cycle of household chores, take back their time. We understand the value of a clean home, but we also believe in the importance of personal time, family moments & memories. Our mission goes beyond just cleaning homes; we aim to create clean havens of peace and comfort, allowing families to focus on what truly matters – spending quality time together and pursuing personal passions. With every home we clean, we're not just tidying spaces; we're giving the gift of time, relaxation, and a better quality of life.

Since June 2024, MyCleanHaven has served and helped hundreds of clients throughout Toronto reclaim their time. Our reputation for being reliable, trustworthy, and detail-oriented has led to a booming business with clients who swear by our service. Although we're young in business years, we believe that we're creating something special that will impact lives everywhere.

Meet The Leadership Team

Ty Luepann

Owner, Business Management

Michelle Luepann

Office Management

Christina Thibodeau

Customer Experience Specialist, Cleaning Expert

Ty is a graduate of Bill Crothers Secondary School in Markham, Ontario as well as a former student at Toronto Metropolitan University (formerly known as Ryerson University) where he studied Business Management with a major in entrepreneurship. Ty has always had an entrepreneurial spirit which has led him to start and run seven business' since 2017, all of which were in the service industry and built based off his hobbies at that time. With the knowledge in all aspects of business accumulated throughout many endeavours, he started MyCleanHaven Inc. with the goal of making a real difference in the world.

The mother of Ty Luepann that is mentioned in the story above, Michelle has a big family consisting of one busy husband, three children who are pursuing their own endeavours, and two dogs who are always begging to play. All six of which she has to single handedly manage. With an extensive background in office & front desk management, her expertise are what helps keep MyCleanHaven Inc. running smooth while helping over 200 families in the community take back their time, and live a more stress-free life.

Being the oldest of 2 siblings in a very busy household, Christina has been a guide and role model for her siblings to follow. With over 7 years in the reception services and hospitality industry as well as being in top managerial positions for multinational companies, she has interacted with tens of thousands of customers which has provided her with an extensive base of knowledge and experience. Her skills, paired with our amazing team of cleaners, is exactly why we are able to maintain our almost perfect five star rating.